Client's FAQs

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We are committed to ensuring confidentiality and privacy. For example, we use robust security features with built-in data encryption to ensure that only authorized users gain access to data.

HerOutcome is here to assist you in finding a therapist who can offer what you need by using evidence-based questionnaires as a basis for our matching algorithm, amongst other factors.

HerOutcome is a free service for therapy seekers. Our mission is to find innovative ways to connect clients and therapists for the best therapeutic outcomes possible so that every woman has access to quality mental health services.

Depending on your specific plan, you may get 50-100% of the cost of therapy reimbursed. For example, if the therapy fee is $150 per session, you may only pay $0-75. If you do not want the hassle associated with submitting insurance claims, you can use Reimbursify to make the claiming process simpler.

If something comes up and you must reschedule your appointment with your therapist, you can contact your therapist directly to reschedule. Please check with your provider about their cancelation policy.

We take the referral process very seriously. Accordingly, we only invite therapists with no history of disciplinary actions and therapists whose license is in good standing within their state to become part of our referral network.

HerOutcome is a platform that specializes in women’ mental health. Here, women can find a therapist who has experience working with women, as well as care about women’s issues. Our service is suitable for anyone who identifies along the spectrum of womanhood. We value diversity and inclusion and strive to build a space in which everyone feels their needs are valid and can be addressed effectively, with dignity and respect throughout the search and treatment process.

We provide you with additional matches because we wanted to offer you the best possible path toward recovery. We recognize your mental health is crucial to your wellbeing and success. You may not wish to pursue therapists outside of your insurance network at this time. If so, you may want to change some search criteria to increase your chance of being matched.

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